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PROTOCOL
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Point of sale, sales & service order entry, customer care, trouble ticketing, maintenance contract & warranty processing,
requisitioning purchasing and packaged & serialized inventory. Also includes credit scoring, accounts receivable, automated
treatment & collections and bar code, cash drawer, receipt printer and signature pad interfaces. Also includes telemarketing,
lead-tracking, quotes, sales analysis, promotions & trade-in support, follow-up & knowledge base management, activation
reconciliation, loaner management, rental billing, retail commissions, etc.
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